Privacy Policy
Tonguan Interactive Limited. (the “Company” or “we”) values its customers’ information and strictly complies with privacy-related laws including the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. (the “Network Act”) and the Personal Information Protection Act.
We also established the following [Privacy Policy] and have observed it thus far. This Privacy Policy may be revised in alignment with privacy-related law amendment
or changes in the Company’s internal policies.
Therefore, we would like to advise our customers to check the revision status when visiting the Stylenanda website, from time to time.
* The list of delegatees may be revised as the relevant services or contractual terms change, and in such case, customers will be notified in advance through announcement.
Short-term events will be individually notified at the time of participation.
Article 1 Acquisition and use of personal information
When obtaining customer's personal information, we will do so by lawful and fair means and will not obtain it by illegal means. In addition, we will clarify the purpose of use to our customers and will not use personal information beyond the scope necessary to achieve the purpose of use stated in Section 2, unless we have the customer's consent or are permitted by law.
Article 2 Purpose of use of personal information
(1) We will use personal information (excluding personal numbers and specific personal information) for the following purposes.
(2) We use your personal information for order management, individual response, aggregation, order confirmation, purchase support, etc. necessary for the operation of our website. In addition, we will disclose your personal information necessary for operations to subcontractors necessary for the operation of our site. In this case, personal information, including personal information, will not be disclosed to anyone other than the subcontractor with whom we have concluded a confidentiality agreement.
(3) We use the customer's name, address, telephone number, and other contact information to ship the product to the customer and request payment, and disclose the necessary information to the warehouse/transport company responsible for shipping the product and requesting payment. In addition, we will use payment information such as credit card number that you specify in connection with billing.
(4) In order to contact and confirm the details of your order, delivery method, etc., we will collect contact information such as your name, address, telephone number, and e-mail address, as well as the type and quantity of products you have ordered, and the amount to be billed.
(5) In order to inform customers about campaigns, products and services provided by us (*described in Article 5), we will contact you regarding your usage history and your name, address, telephone number, e-mail address, etc. Use destination information.
(6) In order to improve our's services, we use opinions received from customers, survey results, usage history, etc.
(7) We use your contact information such as your name, address, telephone number, and e-mail address to respond to your requests and inquiries. If we require a response from each subcontractor, we will disclose the details of your inquiry and contact information to the subcontractor.
We will carry out joint use as described in Article 5.
Article 3 Management of personal information
We carefully manages the personal information provided by customers and strives to take necessary safety measures to prevent unauthorized access to personal information, loss, destruction, falsification, leakage, etc. of personal information. We outsources some of the system management work. Subcontractors are obligated to maintain the confidentiality of personal information and are prohibited from using the information for any other purpose. We will also strive to supervise subcontractor companies to ensure that appropriate safety management measures are taken.
Article 4 About informative data
(1) What is a cookie?
The Company uses “cookies” which store and find customers’ information from time to time.
Cookies are small pieces of text files that are sent by a website to customers’ computer browsers (e.g., Internet Explorer).
(2) Purpose of using cookies
-To provide differentiated information according to individuals’ interest
-To analyze users’ access frequency or time and identify their preferences and interest for targeted marketing and service improvement
-To provide customized shopping services by tracking customers’ shopping list and items that they have looked around with interest
(3) Operation and rejection of cookies
Cookies are stored in users’ computer hard disks and only identify users’ computers, not the individual users.
In addition, through web browser settings, customers may allow/refuse all cookies or require confirmation whenever they are stored.
However, if you refuse the storage of cookies, you may not use certain services which require log-in.
* Methods to refuse cookie settings (on Internet Explorer): choose the desired options by accessing [Tools] on the upper side of the web browser > [Internet Options] > [Privacy] > [Advanced].
(4) Permission to access mobile apps and purpose.
Article 5 Compliance with relevant laws and regulations
We complies with laws and regulations related to personal information protection and the guidelines of organizations to which us is affiliated.
Article 6 Technical and Managerial Measures to Protect Personal Information
(1) Your personal information is basically protected by your ID and password.
The Company takes the following technical and managerial measures while processing your information, to ensure that your personal information is not leaked, falsified or damaged and thereby remains safe.
(2) Technical measures
-The Company controls unauthorized access from outside by managing access rights to its personal information processing system, etc.
-The Company safely stores and manages important data through encryption or other measures before the data is stored or transmitted.
-The Company regularly updates and inspects its security programs to prevent any personal information from being leaked or damaged by hacking or malicious codes.
-The Company adopts security system to safely transmit personal information on its network (e.g., for payment).
-To prevent any leakage of personal information caused by hacking or other reasons,
the Company controls unauthorized access from outside by using intrusion prevention system (i.e., firewall) and strives to have as many technical instruments as possible to ensure systemic security.
(3) Managerial measures
-When handling the personal information of members (e.g., upon their request for passwords),
the Company makes every effort to verify their identity in the best possible manner and ensure that the information is safely processed.
-The Company grants the right to access personal information only to persons who manage personal information (e.g., chief privacy officer) and persons who inevitably need to process personal information for business purposes.
-The Company always emphasizes compliance with privacy policies by providing regular training to employees who process personal information.
(4) In addition to the Company’s foregoing efforts, you should also be careful not to expose or leak your personal information (e.g., ID, password, or resident registration number) on the Internet or to others. The Company shall not be held responsible for any leakage of personal information
(e.g., ID, or password) if it is attributable to your negligence or reckless care.
(5) Therefore, please make sure that you keep your ID and password to yourself and frequently change the password. It is advisable to use a difficult password comprised of a combination of English alphabets and numbers which is not easily conceivable by others.
(6) Please also be advised that you log out immediately after using the Company’s services and close the web browser.
These procedures become more important when you share your computer with others or use it at public places to ensure the security of your personal information.
Article 7 Users’ Obligations
(1) Please accurately enter your up-to-date personal information to prevent unexpected accidents.
You shall be responsible for any accidents that occur from entering inaccurate information.
You may also be disqualified from membership or suspended from using the Company’s website in case you enter false information, such as other persons’information.
(2) You shall be responsible for the security of your ID and password related to your personal information. The Company in no way directly asks users for passwords, OTP, so please be cautious not to leak your password and OTP to others.
(3) Your personal information is entitled to protection, but at the same time, you also have the obligation to protect yourself and not to infringe on other persons’ information. Please be cautious not to damage other persons’ personal information, including their posts.
(4) If you fail to fulfil the above responsibilities and damage other persons’ information,
you may be subject to punishment pursuant to relevant laws and regulations. In particular, extra caution is required when you go online at public places.
Article 8 Personal Information of Children
The Company's sites and services are not directed to, and we do not knowingly collect personal information form, children whose personal information may only be processed upon the consent of their guardians pursuant to the Privacy Law and related laws of the country in which they reside. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian's consent. If we become aware that we have we have unknowingly collected personally identifiable information from a child, we will make reasonable efforts to delete such information from our records. If you believe that we might have any information from or about a child, please contact us.
Article 9 Sending Marketing Information
-The Company does not send marketing information with commercial purposes to customers without the customer's prior consent.
-When the Company intends to send commercial marketing information to a customer as a part of the Company's customer-oriented marketing activities, such as providing information on new products or events, the Company obtains the customer's prior consent for receiving marketing information and ensures that the customer can easily notice that the information sent by the Company is marketing information for any medium of communication.
-When sending marketing information to customers, the Company complies with the applicable laws and regulations.
Article 10 Provision of personal data to third parties
-We will not disclose personal data to third parties without your consent. However, this does not apply in the following cases.
-We provides personal data to third parties as follows.
-When there is a request from a public institution such as a court or police based on laws and regulations.
-When there are special provisions in laws and regulations
-When there is a risk of harming the life, body, or property of the customer or a third party, and the consent of the person cannot be obtained.
-When it is necessary to protect or defend our rights, property, or services from actions that violate laws and regulations or our terms of use and precautions, and it is not possible to obtain the consent of the person concerned.
Article 11 Privacy Department
To protect members’ personal information and handle complaints related to personal information,
the Company has designated relevant departments as follows:
-Department for Customer Service: CS Team
-Email: wecare@chachauae.com